Career Opportunities

Position Overview: The Kennel Assistant supports and adds value to an efficient organization dedicated to quality care and exceptional service. This position supports veterinarians and technicians in their daily tasks by cleaning and maintaining equipment; feeding, exercising, restraining and handling pets.

Essential Functions:

• Provides compassionate care to pets
• Feeds animals as prescribed by the attending Veterinarian or as the owner has requested; records appetites; water intake, as well as fecal and urine production
• Recognizes and reports any unusual conditions or abnormal behaviors and monitors pets for signs of distress or disease.
• Assists Veterinarians and technicians with pet restraint
• Maintains the cleanliness of the hospital each day; cleans equipment and facilities using chemicals and supplies; ensures the safe use of chemicals
• Follows a regular schedule for cleaning and sanitizing all cages, runs, wards, and related areas; changes litter boxes and food/water bowls
• Completes the weekly and monthly chore list to maintain hospital cleanliness, equipment, and the overall appearance of the hospital
• Correctly prioritizes tasks
• Maintains laundry for the kennel and hospital
• Provides patients with fresh, clean bedding when appropriate
• Walks patients according to schedule
• Understands and carries out oral and written directions
• Performs other duties as assigned
• Remain professional and courteous to clients and co-workers while handling multiple tasks at once with many interruptions.
• Learn and understand our services and health recommendations and be able to clearly communicate these to clients.
• Be able to deal with difficult and/or aggressive patients in an effective manner meanwhile keeping yourself, the pet, and co-workers safe
• Performs other duties as assigned by Manager.

Competencies:

• Organization
• Multitasking
• Communicating

Qualifications:

• High school diploma or GED
• Some experience working at a kennel or animal hospital preferred
• May consider an equivalent combination of education, certification, training, and/or experience

Position Requirements:

• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors
• Must be flexible with scheduling and able to work weekends, overnights and holidays
• This is a strenuous job that requires a lot of lifting, cleaning, and constant motion
• Depending on functional area of assignment, tasks may include standing for long period of times/walking
• May involve some stooping, kneeling, crouching, or crawling
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds)

Additional Information: The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Do you thrive in a collaborative environment where you can make a real difference in the lives of animals?

Sharon Lakes Animal Hospital, a leading veterinary practice in Charlotte, NC, is seeking a compassionate and skilled Veterinarian / Medical Director to join our dedicated team. We are passionate about providing exceptional care for our patients and building strong, lasting relationships with their loving families.

Our Mission:

At Sharon Lakes, we strive to:

• Advocate for the well-being of every animal we encounter.
• Continuously enhance our knowledge and technical skills to deliver the highest quality veterinary care.
• Demonstrate integrity and compassion in all our interactions with patients, clients, and colleagues.

Why Choose Sharon Lakes Animal Hospital?

• Impactful Work: Make a meaningful difference in the lives of pets and their owners.
• Strong Client Relationships: Cultivate long-term bonds with clients and build a loyal patient base.
• Professional Growth:
  • Pursue your areas of interest with a generous continuing education allowance.
  • Gain valuable experience in a well-equipped practice with state-of-the-art technology, including in-house labs, digital radiology, and surgical and therapeutic lasers.
• Work-Life Harmony:
  • Enjoy flexible work schedules designed to support your well-being.
  • Experience the vibrant city of Charlotte, with easy access to both the bustling city center and the tranquil beauty of the surrounding mountains and beaches.
• Competitive Compensation:
  • Receive a competitive salary, comprehensive health insurance, a 401(k) plan, paid time off, and a generous continuing education allowance.
  • Benefit from additional PTO for continuing education and reimbursement for professional memberships and licensing fees.
  • Gracious Sign On Bonus of $50,000 (over 2 years)
  • Experience Life Bonus! Non-production based bonus for childcare, personal development, fitness memberships, travel, hobbies and more
  • $10,000 Relocation incentive!

Ideal Candidate:

• Possesses excellent communication and interpersonal skills.
• Is a strong team player with a collaborative spirit.
• Demonstrates a passion for animal welfare and a commitment to providing compassionate care.
• Is eager to learn and grow professionally.

Ready to Join Our Team?

If you are a compassionate and skilled Veterinarian who shares our passion for providing exceptional animal care, we encourage you to apply. Please submit your resume to Leslie Lynette, RVT, CVPM at LLynette@petvetcarecenters.com.

We look forward to hearing from you!

#LI-LL1

Position Overview: The Hospital Manager works daily to develop an efficient and effective hospital support team by fostering an environment of trust, teamwork, and accountability. The Hospital Manager partners with the Veterinarian to provide an efficient and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and excellent customer service.

Essential Position Functions:

• Supervises the staff within all hospital support departments; achieves and maintains all labor goals.
• Hires and trains office and technical clinic support staff; responsible for new hire paperwork.
• Orients and trains new clinic staff to the hospital and duties.
• Reviews work performance of direct reports, constructively delivers feedback, resolves personnel issues, and discussions with the Regional Manager weekly.
• Conducts timely performance appraisals.
• Documents and reports accidents; files appropriate reports.
• Writes policies/procedures relating to all technical aspects of the hospital and presents for approval.
• Manages schedules for technical and administrative staff coordinates the DVM.
• Monitors Workforce Management for missed punches and management of overtime hours daily.
• Administers the daily operations.
• Works with the PetVet Care Centers support team to ensure compliance with all administrative responsibilities.
• Monitors budgets, purchases equipment and supplies, and oversees the maintenance of the facility.
• Responsible for submitting contract veterinarian invoices, submitting all local vendor invoices, ensuring invoice accuracy, and obtaining w9’s from local vendors.
• Assists in resolving issues with pet owners where appropriate.
• Reviews revenue, labor, and employee issues with the PetVet leadership on a weekly conference call; achieve goals set in each area.
• Responsible for all local accounting functions; ensure daily financial information is accurate.
• Oversees the management of the inventory and ensures proper documentation and systems are in place.
• May establish and oversee billing practices; reviews and maintains the accuracy of billing and oversees charge capturing.
• May be responsible for contracts or negotiations with insurance providers.
• Maintain compliance of current licensure and the display of the same. Maintaining updated licenses for DVMs.
• Performs other duties and responsibilities as assigned by the Manager.

Competencies:

• Analytical skills; strong ability to analyze information quickly and efficiently as it relates to the hospital’s finances.
• Strategic planning; the ability for financial forecasting, marketing plans, and long-term plans for the growth of the practice.
• Leadership; ability to effectively manage and direct hospital staff towards a common goal.
• Decision-making skills; possess the ability to make good decisions, solve problems, and decide on essential matters.
• Communications; demonstrate the ability to communicate, orally, and in writing, effectively to convey necessary information to hospital staff.
• Resourcefulness and adaptability; the ability to take the initiative and get things done as well as the ability to adapt to changes or new information.
• Compliance; ability to understand and manage important compliance regulations and requirements of the hospital.
• Planning and prioritizing; must be able to organize work efficiently, set priorities, and establish plans and timetables for achieving goals.

Qualifications:

• Bachelor’s degree in business, health science or related field strongly preferred.
• At a minimum, five years of direct office management experience, including at least two years of supervisory experience is required.
• Certified Veterinary Practice Manager (CVPM) or Master of Healthcare Administration (MHA) is preferred.
• May consider an equivalent combination of education, certification, training, and/or experience.

Position Knowledge and Skill Requirements:

• Ability to provide customer service in a courteous, prompt, and efficient manner.
• Computer proficiency in using Microsoft Office products (Word, Outlook, and Excel) and applicable organization-specific software.
• Establish and maintain productive and cooperative working relationships.
• Active time management and organizational skills to complete work promptly.
• Excellent communications skills both orally and in writing.
• Must be flexible with scheduling and able to work some weekends and holidays.
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
• Depending on the functional area of assignment, tasks may involve extended periods at a keyboard or workstation and/or extended periods standing and/or walking.
• May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds).
• Other duties and responsibilities as assigned by management.

Additional Information: The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.